Client Information

What to Expect 

Therapy typically follows this general structure:
- One 15 minute complementary phone screening
- One to three 50-minute intake sessions to discuss reasons for seeking therapy and relevant information needed for setting treatment goals
- One 50-minute session to discuss treatment plan and therapy structure
- Five to twenty+ 50-minute treatment sessions (number of treatment sessions and structure/participants depends on client needs and goals)
- One to three 50-minute termination sessions

Assessment typically follows this general structure:
- One 15 minute complementary phone screening
- One to two 50-minute intake sessions to discuss reasons for seeking assessment, and gather relevant information and discuss assessment battery
- Two to six testing sessions, which may last from 1 - 3 hours each, depending on client's age and presenting concerns
- Interviews and/or questionnaires with parents, teachers and/or medical providers, and/or observations in home or school settings, as appropriate
- One to two family sessions during course of assessment, as appropriate
- The feedback session, final report and therapeutic story/letter can be expected 4-6 weeks from end of testing

Fees & Insurance

Fees:

Please contact us directly for fee information.

We are able to offer a sliding scale payment system to a limited number of clients with demonstrated financial need. We also currently offer 10 sessions of pro-bono tele-therapy to clients who are front-line workers in the COVID-19 crisis and/or are impacted by the current societal climate. 

Insurance:

We are in network with Lyra, and out-of-network with all other insurance providers. Your insurance company may cover our services as an out-of-network provider; we can provide you with coded receipts to submit to your insurance company so that you can seek out-of-network reimbursement. Please contact your insurance company directly in advance of your first meeting to determine your mental health and/or psychological assessment benefits for both in-network and out-of-network providers.

Cancellation Policy

We require 24 hours notice for cancellation of an appointment. There is a cancellation fee if insufficient notice is given. The fee for the first missed appointment will be waived. Insurance does not cover missed appointments.

HIPAA Information

The Triangle Psychology Center, PLLC is a HIPAA-compliant organization and abides by standard laws and ethics related to client confidentiality and privacy.

Good Faith Estimate 
 
You have the right to receive a “Good Faith Estimate” explaining the costs of items and services that are reasonably expected for your health care needs for an item or service. The estimate is based on information known at the time the estimate was created. 
- The Good Faith Estimate does not include any unknown or unexpected costs that may arise during treatment. You could be charged more if complications or special circumstances occur. If this happens, federal law allows you to dispute (appeal) the bill.
Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service. 
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. 
Make sure to save a copy or picture of your Good Faith Estimate. 
For questions or more information about your right to a Good Faith Estimate or the dispute process, visit www.cms.gov/nosurprises